Petzl PICK and SPIKE Protection Petzl

Prompt Shipping and Professional Packing

Because of our long-standing relationship with UPS FedEx DHL, and other top global carriers, we are able offer a variety shipping options. Our warehouse staff is highly skilled and will pack your products in accordance with our exact and accurate specifications. Before shipment, all items are carefully examined and safely secured. We deliver to thousands of customers every day across multiple countries. The fact that we're determined to become the largest online retailer in the world is clear. We have distribution centers as well as warehouses located in Europe as well as the USA.

Note: Orders that include more than one item will be assigned a processing date depending on the item.

Before shipping the items, our staff will carry out an exhaustive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. The delivery estimate is between 3 and 7 days.

Returns

The inventory is always changing and we do not control it completely because of the fact that many stakeholders are involved, including our factory and warehouse. Therefore, the actual inventory could change at any time. Please be aware it's possible your order will be unable to fill when you have placed the order.

Our policy lasts for 30 days. If you haven't received your product within the 30 days period, we are unable to offer the option of a refund or exchange.

To be considered eligible for return it must be in its original packaging, unopened and in the same condition as when you received it. The item should be in the original packaging.