Outdoor Reaseach HELIUM BIVY Outdoor Research

Speedy Delivery and professional packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers lets us offer a range of shipping services. Our warehouse staff is highly trained to package your goods exactly according to the specifications we provide. Before shipment, all items are thoroughly inspected and safely secured. We ship to thousands customers each day from multiple countries. This is a sign of our dedication to being the biggest online retailer in the world. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.

Note: Orders that contain multiple items will have a separate processing time for each item.

Prior to shipment, all purchased products will be thoroughly inspected. Most orders are now shipped within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

The stock is constantly changing. It's not entirely managed by us, as we are involved with multiple organizations, such as the factory and our storage. The actual stock can fluctuate at any time. It is possible that you will not receive your order once the order has been made.

Our policy runs for 30 days. However, if the 30 days have elapsed from the date you purchased the product, we are unable to give you a refund or exchange.

Your item should be in its original packaging and be unused. It must also be returned in the original packaging.